Refund policy

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at Info@whateverfloatsballoons.com. Please note that once your return is approved, we will provide you with the exact return shipping address details.

If your return is accepted, we’ll send you a return shipping label. Please note that the exact cost of the return shipping label, as well as a 15% restocking fee based on the total value of the returned items, will be deducted from your final refund. We will also include instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Info@whateverfloatsballoons.com.

Damages and issues
We want you to love your balloons! If your order arrives damaged, or if you happen to run into any factory defects with your items, please reach out to us at Info@whateverfloatsballoons.com. Let us know what went wrong, and we will gladly send out a replacement or issue a full refund to make it right.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Info@whateverfloatsballoons.com.